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French
Knowledge base
FAQ
General
9
How does the global service work ?
When is available the customer support ?
Do I need to pay for the application ?
Where can I download the application ?
What are the advantages of the mobile application ?
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Your account
3
I can't launch the application
I can't create my profile
I want to actualize my personal data
Purchase / Payment / Invoice
2
How to add/modify a payment method on my account ?
What payment methods are accepted ?
Service : Onstreet parking
3
How can the control agent verify that I have paid my ticket?
Is it possible to extend an active parking session ?
Where can I find the right area ?
Service : Offstreet parking
3
How can I modify my parking booking ?
How can I cancel a parking booking ?
Do I need to print my booking confirmation ?
Service : Car wash
0
Service : EV Charging
5
Where can I use the service ?
How accurate is the information on the map showing stations ?
How much does it cost to charge ?
How can I start a charging session ?
How can I end a charging session ?
Customer support
1
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Legal
Terms of Sales of the Partners
1
Terms and Conditions : Offstreet parking
General Terms and Conditions
1
GENERAL TERMS AND CONDITIONS OF USE OF THE PAYMENT MODULE MOBILIZE CHARGE PASS
Private Policy
1
Privacy policies notice